LocatAlert Privacy Policy

Last updated: 30 October 2026

LocatAlert ("the app") is a location-based alarm app operated by Acefina LLC ("we", "us"). This policy explains what data the app handles and how.

Data we collect

• Account data: your account identifier, name, email address and, when supplied by your sign-in provider, profile photo URL. Firebase Authentication handles email/password, Google and Apple sign-in. A guest session does not require a name or email, but it still has a unique account identifier linked to the places, alarms and activity saved under it.
• Places and alerts you create: saved names, addresses, precise coordinates, radii, alarm messages and settings, activation status and trigger timestamps. These are stored with your account in Google Cloud Firestore so they can sync across your devices.
• Friends and shared tasks: friend relationships, invitation names and emails, account identifiers, invite links, task destinations, titles, notes and items, chat messages and timestamps, and reports you submit about another user or request. Shared task and message content is available to its participants. We also store task status, arrival or trigger times and the receiving device's last tracking activity. These features use the relationships you create in the app; they do not upload your phone's address book.
• Notification identifiers: a persistent identifier for each app installation and its push notification token, linked to your account to deliver notifications to your devices. Task and message content included in a notification passes through the push delivery services.
• Purchases: purchase and subscription history, transaction information and access entitlements handled by RevenueCat and the app stores. RevenueCat receives your LocatAlert account identifier when you are registered; guest sessions use a RevenueCat-generated identifier. LocatAlert does not receive your payment card or bank details. You → Support ID shows your RevenueCat identifier. If you send it to support, we can use it to give you access to a plan or take a grant back; it is never sent with usage analytics.
• Technical and usage data: our backend and integrated service providers process data such as account or device identifiers, IP addresses, app and device information, service interactions and diagnostic information. Depending on the service, this includes crash or performance data used to operate, secure, troubleshoot and analyze the service. The providers' privacy policies describe their collection and use.
• Usage analytics: the app sends anonymous usage events to our own service (hosted on Cloudflare): which screens are opened, how long the app is in use, steps such as onboarding, permission and purchase screens, when an alarm is armed or rings, how attempts to set up an alarm end, which device permission steps you allow or decline (location, notifications, full-screen alarms, battery optimisation), when the free plan's alarm limit is reached, whether you are on the free plan, a trial or a paid plan, errors (the kind of error and where in the app's code it happened, with web addresses, email addresses and long numbers removed), and the app version, OS version, device model, language and country. The app also asks the same service for update and maintenance notices; that request carries the app version and no install ID. It uses a random install ID that is reset if you reinstall (unless Android restores the app's data from a backup) and is never linked to your account. We do not collect your name, contacts, precise location, place names, advertising identifiers or anything you type, and we do not store IP addresses. Raw events are deleted after 90 days; the install record (install ID, platform, app versions and country) is deleted after 13 months without activity, and daily totals without any ID are kept. You can turn this off at any time in You → Share anonymous usage data, which also deletes the data already sent from your device.

How we use location

The app reads your device location while you use maps and, if you grant background location, while an armed location alarm is watching for arrival or departure. Distance checks run on your device against the places and radii you saved. LocatAlert does not upload a continuous GPS trail to our servers for alarm monitoring. Saved destinations and the shared status events described below are stored separately.

When you search for a place, the app sends your search text to Google Places and, when available, your precise current coordinates to prioritize nearby results. A nearby search area does not make those coordinates approximate. Map display uses Google Maps. Looking up an address or converting coordinates to an address may also send that address or those coordinates to your device platform's geocoding provider.

If you approve a friend or family request, your device can write status such as when it last tracked the request or when the location alarm fired. An arrival time together with the task's destination can reveal that you reached that place to the other participant. This is derived location information, even though it is not a continuous live location feed.

What we never do

• We never sell your data.
• We never share your data with data brokers or advertisers.
• We do not track you across other apps or websites.

Third-party services

The app uses Google Firebase for authentication, database storage, Cloud Functions, push notifications and crash reports (Firebase Crashlytics: the stack trace, app state and device model at a crash or uncaught error, with a random installation ID, never your account or location); Google Sign-In, Maps and Places for sign-in, maps and place search; device platform services for address lookups and notification delivery; and RevenueCat, Apple's App Store and Google Play for purchases and subscription management. These services process the information needed for those features and may collect their own usage and diagnostic data. See Google's privacy policy, Apple's privacy policy and RevenueCat's privacy policy for their practices.

This website

locatalert.com counts page views and clicks on its store buttons with Umami, an analytics tool we host ourselves. It records the page, the referring site, your browser, operating system, device type and approximate location. It sets no cookies, and its counts are not linked to your app account.

Data retention and deletion

We store account content to provide the features described above. You can delete your account from You → Delete account inside the app, or see how to request deletion.

Account deletion removes your sign-in account and starts backend cleanup of its profile, saved places and alarms, notification records, shared requests and their messages, friend invitations, invite links and reports you submitted. Cleanup runs separately and may need to retry after a service failure, so it is not necessarily immediate. Reports submitted by other users about your account, and records of content our filter removed, are retained for moderation.

Service providers may retain operational, security or purchase records under their own policies. Deleting your LocatAlert account does not guarantee immediate removal of every record held by those providers. Contact us using the address below for questions about retained data or deletion requests.

Your rights

Depending on where you live (e.g. the EU/EEA under GDPR), you may have rights to access, correct, export or erase your data. Contact us to exercise them.

Contact

Questions or requests: support@locatalert.com